
Location: Hamilton, United Kingdom
Employer: Oodles Wok (MMS Hamilton Ltd)
Job Type: Full-Time | Permanent
Salary: £32,000 – £39,000 per year (depending on experience)
Application Deadline: 10/06/2025
Expected Start Date: 20/06/2025
About Oodles Wok Hamilton: A Leading Indo-Chinese Fusion Brand
Oodles Wok has carved a distinctive place in the UK’s fast-casual dining scene, specializing in bold, flavorful Indo-Chinese cuisine. Combining authentic recipes with a contemporary fast-service model, Oodles Wok offers customers an unforgettable dining experience that balances taste, speed, and quality.
Our Hamilton branch is a vital part of our expanding footprint, reflecting the growing popularity of Indo-Chinese fusion food. As we continue to grow, we’re searching for a passionate and skilled Shop Manager to lead our Hamilton location to new heights.
If you are an ambitious hospitality professional with leadership skills and a passion for delivering exceptional customer experiences, this opportunity offers career growth, competitive remuneration, and visa sponsorship for qualified candidates.
Visit our website to learn more: oodleswok.co.uk
Why Work at Oodles Wok Hamilton?
Oodles Wok prides itself on fostering a supportive and dynamic work environment. We believe our people are our greatest asset. Joining our Hamilton team means:
-
Career Development: We invest in your growth through ongoing training, skill development, and leadership opportunities.
-
Competitive Compensation: Our pay scales reflect your expertise and contribution, with performance bonuses rewarding your hard work.
-
Visa Sponsorship: Skilled Worker visa sponsorship is available, helping international candidates join our team with ease.
-
Inclusive Culture: A friendly and diverse workplace where everyone’s voice is valued.
-
Employee Benefits: Including staff meals, discounts, pension schemes, and more.
Key Responsibilities of the Shop Manager
As the Shop Manager, you will be responsible for overseeing the full scope of restaurant operations, ensuring excellence in all areas to maximize customer satisfaction and profitability. Your role will be diverse and rewarding, involving:
Daily Operations Management
-
Leading the day-to-day activities to maintain operational efficiency and smooth service delivery.
-
Ensuring all food preparation meets our rigorous quality and hygiene standards.
-
Managing shifts and staffing to meet fluctuating customer demand and business needs.
Leadership and Staff Development
-
Hiring, training, and mentoring staff to build a cohesive, motivated team.
-
Conducting regular performance evaluations and fostering continuous improvement.
-
Creating a positive workplace atmosphere that encourages collaboration and high morale.
Customer Service Excellence
-
Being the frontline ambassador of the brand, managing customer relations professionally.
-
Addressing and resolving customer complaints promptly and effectively to uphold brand reputation.
-
Implementing customer feedback to enhance service and product offerings.
Inventory and Stock Control
-
Overseeing inventory management to prevent shortages or excess stock.
-
Placing timely orders, managing supplier relationships, and negotiating where appropriate.
-
Ensuring accurate record-keeping to control costs and reduce waste.
Sales and Business Growth
-
Analyzing sales data to track performance against targets.
-
Designing and executing sales strategies and promotions to boost revenue.
-
Collaborating with head office and marketing teams to align local store activities with company objectives.
Compliance and Safety
-
Enforcing strict adherence to food safety regulations and health & safety protocols.
-
Leading regular audits and inspections, addressing any issues swiftly.
-
Maintaining up-to-date knowledge of relevant legislation affecting restaurant operations.
Required Skills and Qualifications
To succeed as a Shop Manager at Oodles Wok Hamilton, candidates should bring a blend of leadership experience, operational knowledge, and industry-specific expertise:
Essential Qualifications
-
A minimum of 2 years’ experience in a supervisory or managerial role within the hospitality or food service sector.
-
Strong leadership and team management capabilities with a proven ability to motivate staff.
-
Excellent verbal and written communication skills to effectively interact with team members, customers, and suppliers.
-
Solid understanding of food safety practices, hygiene regulations, and health and safety compliance.
-
Ability to perform under pressure, handle challenges tactfully, and maintain operational stability.
Preferred Experience
-
Previous exposure to Asian or Indo-Chinese cuisine is advantageous but not mandatory.
-
Experience with inventory management systems and point-of-sale (POS) technology.
-
Familiarity with sales analytics and business performance monitoring.
Eligibility
-
Candidates must have the right to work in the UK. Skilled Worker visa sponsorship is available for those who qualify.
What Makes a Successful Shop Manager at Oodles Wok?
The role of Shop Manager demands more than just operational expertise. Here’s what separates top performers:
-
Hands-on Leadership: A manager who leads by example, jumping into the action when needed and fostering a “can-do” team spirit.
-
Customer Focus: Passion for delivering memorable dining experiences, with an ability to respond swiftly to customer needs and feedback.
-
Strategic Mindset: Ability to think beyond daily tasks to implement sales growth strategies and operational improvements.
-
Organizational Excellence: Strong time management skills and the ability to juggle multiple priorities efficiently.
-
Cultural Fit: Alignment with Oodles Wok’s brand values and a genuine enthusiasm for our unique Indo-Chinese fusion cuisine.
Salary and Benefits Package
Oodles Wok offers a competitive salary and comprehensive benefits package designed to attract and retain top talent:
-
Salary Range: £32,000 to £39,000 per year, commensurate with experience and skills.
-
Bonus/Incentives: Performance-related bonuses to reward your contribution to business success.
-
Employee Discounts: Enjoy staff meals and discounts on delicious menu items.
-
Training & Development: Access to ongoing training programs aimed at your professional growth.
-
Pension Scheme: Employer contributions to help you plan for your future.
-
Visa Sponsorship: Skilled Worker visa sponsorship for qualifying candidates, enabling international applicants to join our team legally and securely.
Work Schedule and Environment
This role offers a full-time, permanent position requiring flexibility to work shifts that include:
-
Day and Night Shifts: Covering operational hours to meet customer demand.
-
Weekends and Overtime: Availability during weekends and occasional overtime may be necessary.
-
In-Person Work: The position is based at our Hamilton branch; remote working is not available.
Our restaurant environment is fast-paced and energetic, perfect for those who thrive under pressure and enjoy leading a vibrant team.
How to Apply for the Shop Manager Position
Interested candidates are encouraged to apply promptly, as the application deadline is 10 June 2025.
Application Requirements:
-
Submit a current CV detailing your work experience, qualifications, and skills relevant to hospitality management.
-
Include a brief cover letter outlining why you are the ideal candidate for Oodles Wok Hamilton and how your background aligns with the role.
Application Process:
-
Send applications to the provided company email or apply via the careers page on our website.
-
Selected candidates will be contacted for interviews starting shortly after the deadline.
-
Successful applicants should be prepared to start by 20 June 2025.
Reference ID: Oodles Wok Hamilton-Shop Manager
Final Insights: Why This Role is Perfect for Your Career Growth
This Shop Manager position at Oodles Wok Hamilton offers more than just a job — it’s a career opportunity in one of the UK’s fastest-growing and most exciting food sectors. You will:
-
Lead a team in a vibrant, culturally rich environment.
-
Develop key skills in restaurant operations, leadership, and business strategy.
-
Enjoy competitive pay and benefits with clear paths for advancement.
-
Gain valuable experience in a brand that blends culinary innovation with high operational standards.
-
Secure visa sponsorship if you’re an international candidate ready to bring your expertise to the UK market.
If you’re ready to make your mark as a hospitality leader and thrive in a role with real responsibility and reward, apply now to join the Oodles Wok Hamilton family.