Remote Inside Sales Representative at Project Growth

Location: 100% Remote (Work from Home)
Employment Type: Contract
Salary: $2,100 per month
Working Hours: 9:00 AM – 5:00 PM EST

Project Growth is seeking an experienced and motivated Remote Inside Sales Representative to support our client, a leading healthcare-focused Managed Service Provider (MSP) operating across the United States. This role is centered on proactive client outreach, focusing on the critical subject of IT compliance and infrastructure upgrades—particularly in response to the upcoming Microsoft Windows end-of-life changes.

This is not a traditional selling position. Instead, the role involves educating clients, raising awareness, and handing off engaged prospects to internal account managers for further action. If you have strong communication skills, a passion for healthcare technology, and a consultative mindset, this opportunity is ideal for you.

About the Client: A Trusted Partner in Healthcare IT

Our client is a premier Managed Service Provider (MSP) that delivers end-to-end IT infrastructure and support services to healthcare providers. From small private practices to multi-site medical networks, they help healthcare organizations stay secure, HIPAA-compliant, and technologically current.

With decades of combined experience, the MSP ensures that medical offices have uninterrupted access to IT systems, while minimizing cyber threats and legal risks. The company is now scaling its outreach efforts to ensure all existing clients are informed and prepared for the upcoming Windows operating system end-of-life deadlines—a significant compliance issue for healthcare providers.

Role Overview: Non-Selling Inside Sales Role in Healthcare IT

This Inside Sales Representative position is designed for someone who thrives in consultative client interactions rather than hard selling. The main objective is to initiate client conversations, educate existing customers, and promote awareness of system vulnerabilities and compliance needs, particularly regarding Microsoft’s Windows 10/11 support lifecycle.

This proactive outreach role supports the larger goal of keeping clients secure and compliant with HIPAA regulations by ensuring their systems are upgraded in time. All qualified leads are transferred to the internal account management team for further follow-up.

Key Responsibilities

Outbound Client Communication

Conduct high-volume outbound calls to existing healthcare clients using a provided contact list of over 1,000 organizations.
Inform clients of the upcoming Windows operating system end-of-life and the associated risks to HIPAA compliance and cybersecurity.
Educate clients on the potential system vulnerabilities and legal liabilities of outdated software.

Client Engagement and Education

Translate complex IT and compliance issues into clear, accessible language tailored for non-technical healthcare professionals.
Use a pre-written script and talk track as a foundation, while adapting messaging based on the client’s familiarity with technical topics.

Lead Handoff and CRM Management

Log all interactions in the company’s CRM platform, including call notes, next steps, and follow-up details.
Forward engaged and interested clients to the internal account management team for further qualification and proposal.
Leave professional voicemails and send tailored follow-up emails when necessary.

Internal Collaboration and Performance

Collaborate closely with account managers to ensure smooth handoffs and accurate documentation.
Work independently to manage and prioritize call lists while ensuring consistency in outreach quality.

Required Qualifications

Sales Experience

Minimum of 2–4 years of experience in inside sales, client outreach, appointment setting, or a similar B2B sales capacity.
Demonstrated success in lead generation, prospecting, or pipeline development within high-compliance sectors.

Communication Skills

Exceptional verbal and written communication abilities.
Proven experience translating technical information into clear, client-friendly messaging.
Strong sense of tone, grammar, and professional phone etiquette.

Technical Comfort

Experience with Customer Relationship Management (CRM) tools, with the ability to log interactions and manage data efficiently.
Basic understanding of software support cycles, operating systems (Windows 10/11), and system updates.

Personal Attributes

Self-motivated and proactive, with the ability to meet outreach goals without constant supervision.
Highly organized and able to manage a fast-paced call schedule and multiple priorities.
Strong listening skills and emotional intelligence to handle varying client responses effectively.

Preferred Qualifications

Industry-Specific Knowledge

Familiarity with HIPAA regulations and how outdated software can affect healthcare compliance.
Prior experience selling into or working with healthcare providers, hospitals, clinics, or medical groups.

Technical Familiarity

Working knowledge of Microsoft Windows 10 and Windows 11, particularly around support timelines and security patches.
Exposure to Managed Service Provider (MSP) models, especially in relation to healthcare IT services and compliance-driven sales.

Why This Role Matters in the Healthcare Sector

Compliance Is a Priority

Healthcare is one of the most regulated and high-stakes industries when it comes to data protection and IT compliance. With Microsoft announcing end-of-life for key Windows versions, healthcare providers face new vulnerabilities that could compromise patient data, financial information, and regulatory standing.

Your job will be to initiate these conversations early, helping providers make informed decisions and remain compliant with HIPAA, reduce cybersecurity risks, and prepare for long-term IT health.

Enabling Operational Efficiency

By proactively educating medical clients on system upgrades, you’re supporting their ability to operate without IT interruptions, security breaches, or audit failures—all of which are costly and damaging in a healthcare setting.

What Success Looks Like

High volume of quality client conversations per day.
Accurate CRM documentation and seamless lead transfers.
Clients express appreciation and understanding of their IT risks and options.
Strong collaboration with account managers resulting in increased project conversions.
Proactive management of the outreach list, maintaining productivity and attention to detail.

Benefits of the Role

Competitive Remote Compensation

$2,100 per month for a contract position with the flexibility to work from anywhere.
Consistent weekday hours (9 AM – 5 PM EST) with no travel required.

Flexible and Impactful Work

100% remote opportunity—ideal for professionals looking to balance life and work.
Work that directly supports the improvement of healthcare organizations across the U.S.

Meaningful Professional Experience

Gain hands-on experience in healthcare IT, a high-demand, recession-resistant sector.
Opportunity to work closely with senior account managers and gain exposure to consultative sales, compliance education, and client engagement strategies.

Who This Role Is Ideal For

Inside sales professionals looking to shift from hard sales to client education and compliance-focused outreach.
Healthcare industry veterans with a passion for technology and a desire to work remotely.
Technically-minded communicators who enjoy problem-solving conversations and helping clients understand key risks and solutions.

Application Process

To be considered for the Remote Inside Sales Representative role, please follow the instructions carefully:

Step 1: Submit the Application Form

Complete the official application form, ensuring that your experience and skills are clearly highlighted—especially your background in sales, outreach, or healthcare IT.

Step 2: Record and Submit a Video

Create a short video showcasing your communication style, sales experience, and understanding of the role’s goals. Speak about your approach to educating clients and managing large-scale outreach efficiently.

Step 3: Review and Follow-Up

After you apply and submit your video, shortlisted candidates will be contacted for a follow-up interview. Please make sure your contact details are up to date.

Apply Here

How to Stand Out as a Candidate

Tailor your application with industry-relevant terms such as healthcare IT compliance, HIPAA standards, and Windows OS lifecycle.
Highlight specific examples where you’ve successfully educated clients or initiated non-selling outreach.
Demonstrate your ability to work independently in a remote setup while managing CRM workflows and outreach pipelines.

Final Thoughts: Join a Fast-Growing Sector with Purpose

This remote inside sales position offers much more than a paycheck—it offers the chance to make a real impact in one of the most critical industries in the world. By helping healthcare providers stay ahead of technology risks and compliance issues, you become a vital part of their operational success and patient care excellence.

With competitive pay, remote flexibility, and the opportunity to build deep industry knowledge, this role is an ideal next step for communicators, educators, and sales professionals who want to specialize in a high-value vertical.