Location: Truro, Cornwall, United Kingdom
Salary: £23,615 per annum pro rata
Contract Type: Permanent
Working Pattern: Part-Time (15 hours per week)
Closing Date: 26th March 2025
Certificate of Sponsorship (COS): Available
Job Overview
The Royal Cornwall Hospitals Trust is seeking an enthusiastic Cove Administrator to join their team at the purpose-built Macmillan Information and Support Centre, The Cove. This role offers an exciting opportunity to be part of a vital service supporting individuals facing cancer diagnoses and providing key administrative support. This position is ideal for an experienced administrator with excellent communication skills and a solid understanding of NHS healthcare systems and processes.
Key Responsibilities
As a Cove Administrator, your responsibilities will include:
- Administrative Support: Provide comprehensive administrative support to the Macmillan Support Officers and Centre Manager, ensuring smooth daily operations at The Cove.
- Volunteer Coordination: Work closely with Centre Volunteers to manage rotas, stock control, and maintain efficient data management.
- Reception and Cafeteria Oversight: Occasionally cover reception and cafeteria duties, ensuring excellent service for visitors and staff.
- Liaising with Clinical Staff: Collaborate with clinical staff at all levels to ensure smooth communication and effective service delivery.
- Sensitive Support: Handle requests for information and support, dealing with sensitive issues and concerns raised by visitors in a compassionate and professional manner.
- Diary and Schedule Management: Manage appointments, meetings, and other schedules for staff and the Centre, ensuring efficiency and timeliness.
Qualifications & Experience
We are looking for a candidate who meets the following qualifications and experience:
- Essential:
- Previous experience in a healthcare office environment.
- RSA Stage 3 or equivalent in Typing or Word Processing.
- Strong working knowledge of Microsoft Office and computer literacy.
- Excellent communication and interpersonal skills.
- Desirable:
- Knowledge of RCHT Policies and Procedures.
- Experience in complaint handling and resolution.
- ECDL certification or NVQ Level 3 in Administration.
Why Work at Royal Cornwall Hospitals Trust?
The Royal Cornwall Hospitals Trust is one of the leading healthcare providers in Cornwall, offering cutting-edge healthcare services and a positive working environment. Here are the benefits of joining our team:
- Competitive Salary and Benefits: Enjoy a salary of £23,615 per annum pro rata along with NHS benefits and pension schemes.
- Part-Time Flexibility: This role offers a part-time working pattern of 15 hours per week, ideal for those seeking a flexible work-life balance.
- Meaningful Work: Be part of an impactful service at The Cove, helping patients and families navigate their cancer journeys.
- Work in a Prestigious NHS Trust: Join a leading healthcare provider in Cornwall, with access to advanced medical resources and a growing reputation for research and innovation.
- Career Development: The Trust values continuous learning and offers opportunities for professional growth, alongside access to education and training.
About Royal Cornwall Hospitals Trust
Royal Cornwall Hospitals Trust (RCHT) is the main provider of acute and specialist care in Cornwall and the Isles of Scilly. The Trust serves a population of around 500,000 people and plays a crucial role in delivering healthcare to local communities, with a commitment to excellence in medical care, research, and education.
We work in partnership with leading educational institutions, including the University of Exeter Medical School and University of Plymouth School of Nursing, fostering an environment of learning and professional development. At RCHT, we are dedicated to delivering outstanding patient care, constantly developing our clinical services, and maintaining a high standard of medical practice.
Additional Information
- Pay Scheme: Agenda for Change, Band 2
- Location: The Cove Macmillan Centre, Royal Cornwall Hospital, Treliske, Truro, TR1 3LJ
- Reference Number: 156-7033700
How to Apply
To apply for the position of Cove Administrator, please submit your application using the provided link. Ensure that you review the Job Description and Person Specification attached before applying. CVs will not be accepted.
Apply Here
If you require a Certificate of Sponsorship (COS) to work in the UK, we are happy to consider your application, though sponsorship is not guaranteed. For more details on this, please visit the UK Visas and Immigration website.
We may close this advert early if a sufficient number of applications are received, so we encourage you to apply as soon as possible.
Essential Checks
As part of the recruitment process, all candidates will be required to undergo the following checks:
- Identity verification
- Professional registration and qualifications check
- Employment history and reference checks
- Occupational health clearance
- Enhanced DBS check, including Children’s Barred List
- Right to work in the UK verification
For further details on NHS employment standards, visit NHS Employers.
Equal Opportunities and Safeguarding
The Royal Cornwall Hospitals Trust is committed to safeguarding and promoting the welfare of children and vulnerable adults. All successful candidates will be subject to a DBS check and are expected to share our commitment to safeguarding.
We are an equal opportunities employer, and we encourage applications from all individuals, including those who may require flexible working arrangements.
Apply Today and take the next step in your career as a Cove Administrator at one of the most respected healthcare providers in the UK. Join us at Royal Cornwall Hospitals Trust and make a difference in the lives of patients and families across Cornwall and beyond.