Team Secretary (COS Available) at South Warwickshire University NHS Foundation Trust

Location: United Kingdom

Salary: £24,625 to £25,674 per year pro-rata

Contract: Permanent

Working Pattern: Part-time

Certificate of Sponsorship: Available

Application Closing Date: 25 May 2025

Job Summary: Join Our Team of Medical Secretaries at Warwick Hospital

Are you looking for a rewarding role where you can make a tangible difference in healthcare? South Warwickshire University NHS Foundation Trust is seeking a highly motivated and passionate individual to join our Medical Secretarial Team at Warwick Hospital. This is a fantastic opportunity to support our Colorectal/General Surgery department while enjoying the flexibility of a part-time role.

As a Team Secretary, you will play a key role in supporting consultants, junior medical staff, and nursing teams. You will assist with administrative tasks related to patient care, contributing to the overall healthcare experience. The role offers a dynamic working environment where every day brings new challenges, and you will have the opportunity to work closely with a variety of professionals in the healthcare sector.

Why Work With Us?

Diverse and Rewarding Environment: Every day is different, and you will have the opportunity to contribute to a patient’s journey.
Collaborative Team: Work alongside dedicated professionals in an inclusive and supportive work environment.
Job Satisfaction: Play a vital role in improving healthcare processes and patient outcomes.
Flexible Working: A mix of home and office-based tasks provides a flexible approach to work-life balance.
Inclusive Culture: Be part of a caring community and forge meaningful friendships while working toward common goals.

If you’re someone who enjoys a challenge and is passionate about healthcare, we encourage you to apply.

Key Responsibilities

As a Team Secretary, you will be responsible for a variety of essential administrative tasks within the medical secretarial team, including but not limited to:

Audio Typing and Correspondence Management

Provide audio typing and manage voice recognition tasks as delegated by the Secretarial Team Leader.
Typing of outpatient and inpatient correspondence and departmental documents.

Managing Patient Pathways

Support the management of elective and emergency pathways, particularly for cancer care, Referral to Treatment Targets (RTT), and e-referrals.
Assist with specialty-specific access points for patients and collaborate with other administrative staff.

Cross-Functional Collaboration

Work closely with consultants, junior medical staff, and nursing staff, offering administrative support where needed.
Collaborate with various departments to ensure a smooth administrative workflow.

Data Management and Record Keeping

Maintain accurate and up-to-date patient records in the Lorenzo system, ensuring compliance with healthcare standards.
Support the tracking of 18-week RTT status and help complete necessary forms as per operating procedures.

Administrative Support

Manage clinicians’ diaries, arrange meetings, and take meeting minutes when required.
Provide cross-cover for secretarial team members during annual leave or sickness.
Open and prioritize incoming mail, ensuring that urgent matters are handled promptly.

Policy and Procedure Implementation

Help implement new procedures, policies, or technology, particularly those related to the Patient Administration System (PAS).

Person Specification: What We’re Looking For

Qualifications and Experience

Essential:
- Good basic education and a pass in English GCSE.
- RSA III (or equivalent) in typing speed and accuracy.
Desirable:
- European Computer Driving License (ECDL) certification.
- Experience with Patient Administration System (PAS) software.

Key Skills

Communication Skills: Articulate with a friendly and professional telephone manner.
Typing Proficiency: Good audio/copy typing skills.
Organizational Skills: Ability to prioritize tasks and manage competing demands effectively.
Confidentiality: Understanding of patient confidentiality protocols.
Teamwork: Ability to work efficiently in a team or independently as required.
Adaptability: Willingness to adapt to changes and take the initiative when required.

Personal Qualities

Conscientious, hardworking, and reliable.
Ability to handle distressing situations with compassion.
Honest, flexible, and adaptable to change.

About South Warwickshire University NHS Foundation Trust

Join one of the UK’s most outstanding healthcare providers. South Warwickshire NHS Foundation Trust, which includes Warwick, Stratford-Upon-Avon, Royal Leamington Spa, and Shipston-on-Stour hospitals, has been rated Outstanding by the Care Quality Commission (CQC). We are a forward-thinking and ambitious organization, committed to delivering high-quality healthcare across the region.

Our core values are centered around providing safe, effective, and compassionate care. Every member of our team plays a vital role in living these values, whether they’re working directly with patients or supporting operational functions.

Why Choose South Warwickshire NHS Foundation Trust?

Outstanding Care: The Trust has earned its Outstanding rating from the CQC, making it one of the best NHS organizations in the country.
Career Development: We are committed to supporting your career growth with opportunities for further training and development.
Work-Life Balance: The part-time nature of the role offers a flexible working schedule, allowing you to balance professional and personal life.
Inclusive Culture: We take pride in maintaining a diverse, inclusive workplace where every staff member is valued.

Role Details

Location: Warwick Hospital, Lakin Road, Warwick, CV34 5BW.
Salary: £24,625 to £25,674 per year (pro-rata for part-time).
Contract: Permanent, part-time (32 hours per week).
Pay Scheme: Agenda for Change, Band 3.

Benefits of Joining South Warwickshire NHS Foundation Trust

Salary: Competitive salary based on experience and qualifications.
Work Flexibility: Enjoy a flexible working environment with a mix of home and office-based tasks.
Health and Wellbeing: Access to an extensive range of health and wellbeing programs to support physical and mental health.
Pension Scheme: Access to the NHS Pension Scheme with attractive benefits for you and your family.
Professional Development: Opportunities to further your career through training, courses, and professional development programs.

Application Process

If you’re ready to take the next step in your career and join an outstanding NHS organization, we encourage you to apply by 25 May 2025. You can submit your application through the South Warwickshire NHS Foundation Trust careers portal.

How to Apply

Online Application: Visit the official job listing on the South Warwickshire NHS Foundation Trust careers page.
Interview Process: If your application is shortlisted, you will be invited for an interview where we’ll discuss your qualifications and experience in more detail.
Job Start Date: Upon successful selection, you will be informed about the job start date.

Apply Here

Additional Information

This role is subject to a Disclosure and Barring Service (DBS) check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Certificate of Sponsorship (COS)

This role is eligible for the Certificate of Sponsorship (COS) for candidates who require skilled worker sponsorship to work in the UK. If you need assistance with the visa application process, please visit the UK Visas and Immigration website.

Conclusion: Join Our Outstanding Team

Becoming a Team Secretary at South Warwickshire NHS Foundation Trust means joining an Outstanding team dedicated to providing exceptional care. You will be part of a collaborative, forward-thinking organization that values each member’s contribution. If you are passionate about healthcare and want to make a difference in patients’ lives, apply now and be part of something special.