Company Overview:
CampusPress is on the hunt for some epic talent to join our family. You’ll be working on various WordPress projects across CampusPress and Edublogs.
Job Title: WordPress Support Specialist
Location: Remote (Work From Home)
Work Schedule: We’re looking for a person available to work from 7:00 PM to 3:00 AM UTC.
Responsibilities:
- Customer Support: Provide email support to Edublogs and CampusPress customers.
- Technical Assistance: Assist with and solve all manner of WordPress questions, with style!
- QA and Testing: Contribute to testing and QA with updates to WordPress core, plugins, and themes.
- Developer Coordination: Coordinate with developers over bugs, features, and cool new stuff.
- Team Participation: Be an active part of the Incsub team.
Qualifications:
- WordPress Expertise: Good familiarity with WordPress, ability to code (PHP, MySQL, HTML, CSS) is a plus.
- Multisite Experience: Experience in WordPress Multisite Networks.
- Communication Skills: Amazingly great communication skills.
- Responsiveness: Impressive response times and typing speed.
- Interpersonal Skills: Ability to swiftly build rapport with both current and potential customers.
- Team Player: Keen on working in an expanding, motivated, distributed support team.
- Collaborative Spirit: Enjoy collaborating with others and don’t back down from a challenge.
- Customer Focus: Love people and love yourself!
We prefer candidates to work 40 hours a week, but if you wish to work more hours, that’s also cool with us.
Required Skills:
- WordPress
- Multisite Networks
- Customer Support
- Education Industry Knowledge
- English Language
- Communication
- PHP
- MySQL
- HTML
- CSS
Job Benefits:
- Flexibility: Enjoy a flexible work schedule.
- Attractive Working Conditions: Very attractive working conditions for the right candidate.
- Paid Leave: 28 days paid leave per annum (up to 35 days).
- Paid Travel: Opportunities for paid travel to attend WordCamps and other industry conferences.
- Long Service Leave: 3 months off paid after you’ve been with us for a while.
- Salary Bonus: Up to 2 months’ salary bonus based on company growth targets.
- Technology Budgets: Technology budgets every three years; the longer you serve, the higher you deserve.
- General Expenses Budget: Yearly general expenses budget; the longer you work, the more you get.
How to Apply:
Join us and be part of a dynamic team dedicated to providing exceptional support and innovative solutions to our customers!