Location: Remote (Work From Home)
Employment Type: Full-time
Salary: #400,000 – #600,000 monthly
GO54 Web Hosting Company is a leading provider of web hosting services, committed to delivering outstanding customer support and cutting-edge solutions. We are currently seeking a dedicated and detail-oriented Virtual Assistant to join our dynamic team.
Job Summary
We are looking for a highly organized, tech-savvy Virtual Assistant to provide essential administrative support, ensuring seamless daily operations and exceptional client experiences. The ideal candidate will be self-motivated, detail-oriented, and possess excellent communication skills to handle various administrative, customer service, and operational tasks remotely.
Key Responsibilities
1. Email & Communication Management
- Manage incoming emails and inquiries.
- Respond to customer queries professionally and efficiently.
- Escalate complex issues to the appropriate teams when necessary.
2. Scheduling & Calendar Management
- Coordinate schedules, appointments, and meetings for team members.
- Ensure timely reminders and agenda preparations for scheduled tasks.
3. Data Entry & CRM Management
- Accurately enter and maintain data in the CRM system.
- Generate and update reports for company records.
4. Customer Support & Service
- Provide outstanding customer service via phone, email, and live chat.
- Troubleshoot and resolve customer concerns in a timely manner.
- Maintain a high level of professionalism and client satisfaction.
5. Social Media Management
- Assist in managing company social media accounts.
- Schedule posts, respond to comments, and monitor engagement analytics.
6. Research & Special Projects
- Conduct market research and provide insights to improve business strategies.
- Assist in special projects like content creation, event planning, and marketing campaigns.
Requirements
Minimum Qualifications:
- Education: High School Diploma or equivalent.
- Experience: 1-3+ years of proven experience as a Virtual Assistant or in a similar role.
Essential Skills & Competencies:
- Technical Proficiency: Experience with Google Suite, CRM software, and social media management tools.
- Communication Skills: Strong verbal and written communication skills.
- Time Management: Ability to work independently, prioritize tasks, and meet deadlines efficiently.
- Attention to Detail: Highly organized with a keen eye for accuracy.
- Problem-Solving Ability: Adaptable and proactive in resolving issues.
What We Offer
- Competitive Salary: Earn between N400,000 – N600,000 monthly based on experience.
- Comprehensive Benefits Package: Includes health insurance, retirement plan, and paid time off.
- Career Growth Opportunities: Gain professional development and growth within a reputable web hosting company.
- Remote Work Flexibility: Enjoy the benefits of working from home with a stable internet connection.
Application Details
Application Deadline: 10th March, 2025
How to Apply
Interested and qualified candidates should submit their Resume, Cover Letter, and Portfolio to: talktostanleygreen@gmail.com using “Virtual Assistant Application” as the subject of the email.
Important Notes
- This is a full-time, remote role that requires a dedicated workspace and reliable internet connection.
- If you are a highly organized Virtual Assistant ready for a rewarding opportunity, apply today!
We look forward to receiving your application!