We are seeking a motivated and detail-oriented individual to join our team as a Success Intern. This position offers an excellent opportunity to gain hands-on experience in client success operations. Your primary focus will be supporting various aspects of our success team’s daily operations, including inbox management, file organization, and data maintenance.
Key Responsibilities
- Organization: Assist in organizing and managing the success team’s email inbox.
- Prioritization: Sort and prioritize emails to ensure efficient communication and timely responses.
- Collaboration: Work with team members to resolve customer inquiries and escalate issues as needed.
- File Organization: Support the organization of files and folders in the Success drive, ensuring all documents are correctly labeled and categorized.
- Project Status: Maintain the status of projects by moving folders to appropriate categories such as Active, Paid, or Inactive.
- Accessibility: Ensure easy accessibility and navigation of files in the drive for all team members.
- Profile Updates: Aid in updating and aligning company profiles in CrewHub and HubSpot with accurate and consistent information.
- Data Verification: Verify and update company details to ensure data integrity and alignment with current company developments.
- Contact Management: Assist in managing contact profiles in HubSpot by removing contractors from the contacts associated with companies.
- Database Maintenance: Support the maintenance of an up-to-date database by verifying and updating contact information as necessary.
Requirements
- Education: Currently enrolled in or recent graduate of a relevant degree program (Business Administration, Marketing, Communications, etc.).
- Availability: Can work 9:00 AM – 6:00 PM EST.
- Skills: Excellent verbal and written communication skills, strong admin, time-management, and organizational skills.
- Technical Proficiency: Basic knowledge of G Suite applications (Gmail, Google Drive, Google Docs, etc.).
- Work Ethic: Ability to work independently and collaboratively in a team environment.
- Commitment: Eagerness to learn and contribute to the success of the team, with a minimum commitment of 400 hours.
System Requirements
- Internet: At least 15mbps main internet and at least 10mbps for backup.
- Hardware: A desktop or laptop with at least an i5 processor and 8 GB RAM; backup should have at least an i3 processor.
- Peripherals: Webcam and noise-canceling USB headset.
- Environment: Quiet, dedicated home office space.
- Mobile: Smartphone.
Benefits
- Dynamic Team: Experience a fun, inclusive, and innovative culture that values your contributions and supports professional growth.
- Learning Opportunities: Seize daily opportunities to learn, innovate, and excel.
- Career Growth: Unlock resources and possibilities to propel your career forward.
- Engaging Atmosphere: Thrive in a high-energy, engaging environment and embrace challenges.
- Flexibility: Enjoy the freedom to work from home or any location of your choice.
- Work-Life Balance: Achieve a healthy work-life integration and say goodbye to stressful commutes.
Join CrewBloom and take the next step in your career. Apply today to become part of a team that values your growth and creativity.