About Us
Company: Shelter.Global
Industry: Relocation Services
Location: Thailand (Preference for Chiang Mai)
Shelter.Global is a relocation agency dedicated to helping digital professionals live and work in Thailand legally. We manage legal and tax matters, allowing our clients to focus on what truly matters. Our core values are grit, ownership, accountability, growth, strong opinions loosely held, and kaizen. We seek team members who embody these values through past actions, achievements, and experiences.
Who You Are
We are seeking a Sales & Client Manager familiar with expat life in Thailand and the benefits of Thai work visas. This role is ideal for an empathetic, client-oriented individual who thrives on receiving direction and organizing details. If you’re not already familiar with the types and benefits of Thai work visas, you should be able to learn quickly.
Key Qualifications:
- Prior experience in a customer support and/or sales role for a service business.
- Client-oriented mindset with an empathetic approach.
- Strong understanding and hands-on experience with content marketing, including topic generation, writing blogs, content calendars, and newsletters.
- Willingness to test different approaches and double down on what works.
- Continuous learner.
- Experience obtaining a work visa in Thailand (with Shelter or another provider).
- Reside in Thailand with long-term plans to stay (preferably in Chiang Mai, but other locations may work).
Nice to Have:
- Good understanding of Thailand visa types and their benefits.
- Sales and/or customer support experience in a similar business (visas, work permits, immigration).
- Experience building an inbound lead generation process based on content.
What You Will Do
- Content Creation: Contribute to building a replicable and reliable content machine to fuel the sales pipeline (blog posts, social posts, newsletters, lead magnets).
- Community Engagement: Join and be active in local expat and digital nomad groups in Thailand to build authority and generate leads.
- Lead Generation: Identify and pursue opportunities to generate leads at local or online events.
- Lead Nurturing: Nurture leads from the moment they enter the marketing funnel until the sale is closed.
- Client Management: Act as Client Manager, addressing client concerns post-sale and throughout the client lifecycle.
- Collaboration: Communicate daily with Operations, Finance, and Marketing departments to address bottlenecks promptly.
- Customer Support: Respond to leads promptly and represent our company with the highest professionalism.
Important Details
- Location: Thailand (strong preference for Chiang Mai, but other locations considered)
- Employment Type: Full-time or part-time
Compensation & Benefits
- Salary: Fixed hourly rate
- Commission: For sales closed and clients retained
- Visa & Work Permit: Provided by Shelter at no cost (except taxes associated with your income in Thailand)
Apply Here
If you are passionate about helping expats navigate their relocation and legal processes, and you meet the above qualifications, we encourage you to Apply Here. Join us in making a difference in the lives of digital professionals in Thailand.