About Us
At Cloudflare, our mission is to help build a better Internet. We run one of the world’s largest networks, powering millions of websites and other Internet properties for customers ranging from individual bloggers to Fortune 500 companies. Our services protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. By routing web traffic through our intelligent global network, we enhance performance and reduce spam and attacks. Recognized for our company culture by Entrepreneur Magazine and ranked among the World’s Most Innovative Companies by Fast Company, we are committed to fostering a diverse and inclusive team.
Job Position: Product Advocate, Developer Platform
Location: 100% Remote (US & UK)
Salary: Salary: $176,000 Annually
About the Role
As a Product Advocate at Cloudflare, you will support customers on the Developer Platform, helping them scale product adoption and discover new use cases. This customer-facing role involves enhancing customer retention and engagement, working towards the goal of establishing contractual commitments. You will collaborate closely with various teams, including Self Serve, Product, Product Marketing, Developer Relations, and GTM, to expand our developer business strategically.
Responsibilities
- GTM Expertise: Serve as a go-to-market expert in our Developer Platform, focusing on Storage Products (e.g., R2, D1, KV, Durable Objects), Application and Compute (e.g., Pages and Workers), Media (e.g., Images and Stream), and AI (e.g., Workers AI, Vectorize, AI Gateway).
- Customer Engagement: Identify ideal use cases for developer customers, expand customer consumption, and minimize churn through high-touch account coverage.
- Campaigns: Run targeted campaigns with developer marketing teams to increase usage and promote new product adoption.
- Collaboration: Work with Developer Advocacy and Marketing to convert developer awareness into customer engagement through events, webinars, and customer case studies.
- Startup Program Support: Enhance the experience for Startup Program participants from onboarding to completion.
- Sales Collaboration: Support Developer Pay-As-You-Go customers and work with Account Executives on contract commitments when required.
- Insights: Provide regular updates on customer trends and stories to the Developer GTM Team.
Qualifications
- Minimum of 5+ years in Cloud Sales, preferably with developer-centric selling.
- Independent and self-motivated with excellent time management.
- Strong verbal and written communication skills.
- Ability to multi-task and meet deadlines.
- Proficient in Excel/Google Sheets and working knowledge of SQL.
- Experience with Salesforce CRM, Tableau, Big Query, BoostUp is a plus.
- Strong analytical skills and ability to handle large data sets.
- Proven ability to nurture and grow customer relationships long-term.
Compensation
- Colorado-based hires: $176,000 – $216,000 annually.
- New York City, Washington, and California (excluding Bay Area) based hires: $184,000 – $224,000 annually.
- Bay Area-based hires: $194,000 – $237,000 annually.
Compensation may vary depending on work location.
Benefits
Cloudflare offers a comprehensive package of benefits, including:
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Join us at Cloudflare and help us shape the future of the Internet by building innovative solutions for our diverse customer base.