Location: Remote (Work From Home)
Job Type: Full-time
Salary: NGN 150,000 – 250,000/Monthly
Job Summary
Are you passionate about helping customers and providing top-notch service? We are looking for a Remote Customer Service Officer to join our team at Noble Financial Solutions Ltd. This role offers a fantastic opportunity to work from home, engage with customers, and contribute to a growing financial solutions company.
Minimum Qualifications & Experience
- Education: Diploma or higher
- Experience Level: No prior experience required
- Experience Length: At least 1 year preferred
- Working Hours: Full-time
Responsibilities
Customer Communication & Support
- Engage with customers via phone, email, and online chat.
- Provide consultation on financial products and offer sales support.
- Identify customer needs and recommend suitable financial solutions.
Sales & Customer Retention
- Promote financial products and services to drive conversions.
- Maintain strong customer relationships to enhance loyalty and satisfaction.
- Follow up on leads and nurture potential clients for long-term retention.
Issue Resolution & Data Management
- Address customer inquiries, complaints, and concerns promptly.
- Provide effective and timely solutions to ensure customer satisfaction.
- Maintain accurate records of customer interactions in the company’s CRM system.
Requirements
Skills & Qualifications
- Minimum of a high school diploma (Diploma or higher preferred).
- Prior experience in sales or customer service is an advantage.
- Strong communication and interpersonal skills.
- A proactive and goal-oriented mindset.
- Sales-driven with excellent customer service awareness.
- A strong team player with a commitment to collaborative success.
Benefits of Joining Noble Financial Solutions
- Competitive Salary: Earn between NGN 150,000 – 250,000/month.
- Work from Home: Enjoy the flexibility of a fully remote job.
- Career Growth: Gain experience in the financial sector with opportunities for career advancement.
- Comprehensive Training: Receive support to develop your skills in customer relations and financial solutions.
- Supportive Work Environment: Be part of a dedicated team that values excellence and innovation.