About Lendsqr
Lendsqr is on a mission to transform loan access across Africa, providing innovative fintech solutions that empower individuals and businesses. We enable lenders with technology, data, and services to scale digital lending and reach more customers. Top digital lenders like Kredi Bank, Urgent10k, Irorun, and Sterling Bank trust Lendsqr to power their lending systems. Join us in creating a financial landscape that enables everyone to achieve their goals.
Position: Account Manager
Location: Remote (Nigeria)
Job Type: Full-Time
Role Overview: Account Manager
The Account Manager at Lendsqr will focus on building and sustaining long-term relationships with clients, acting as the primary contact for customer success and satisfaction. You’ll work closely with key business executives and internal teams to ensure that our fintech solutions meet customer needs, ensuring timely delivery and optimal performance. This role demands strong client engagement and portfolio management skills.
Note: This position is currently open to Nigerian residents only.
Key Responsibilities
- Serve as the primary point of contact for clients, establishing long-term relationships.
- Support clients via email, phone, virtual presentations, and in-person meetings.
- Develop and maintain trusted advisor relationships with key accounts and executives.
- Ensure timely and successful delivery of solutions according to customer objectives.
- Communicate the progress of monthly/quarterly initiatives to stakeholders.
- Forecast and track account metrics to ensure customer satisfaction.
- Keep current clients satisfied by delivering exceptional service daily.
- Monitor and analyze customer usage of our products to optimize experience.
- Work with the Sales team to onboard new clients and expand existing relationships.
- Collaborate with internal teams to address customer needs and resolve issues.
Qualifications & Requirements
- Education: Minimum 2:1 degree in Engineering, Business Management, or a related field.
- Experience: 1–2 years in roles such as Product Manager, Product Specialist, Sales Associate, or Customer Support.
- Fintech Knowledge: Understanding of fintech and technical products is essential.
Key Skills & Competencies
- Interpersonal Skills: Excellent communication and relationship-building abilities.
- Detail-Oriented: Quick learner with strong attention to detail.
- Analytical Mindset: High problem-solving and analytical skills to assess client needs and provide tailored solutions.
Compensation & Benefits
- Base Pay
- Incentive Pay
- Monthly Data Allowance
- Additional company benefits as per policy.
How to Apply
To apply, click the “Apply Here” button to submit your resume and relevant documents. Join Lendsqr and contribute to our mission of enhancing financial access across Africa.
