About Pathway At Pathway, we specialize in providing exceptional support for adults and young people with learning disabilities and complex needs in both residential and supported living environments. Our services feature high-quality, family-scale accommodations complemented by a compassionate support team. We empower individuals to engage with their community, pursue their passions, and lead fulfilling lives.
The Role We are seeking a passionate and experienced Quality Manager to drive continuous improvement across our services, maintaining the highest standards of care. This role requires a detail-oriented professional dedicated to advancing quality initiatives and fostering excellence.
Job Summary
- Position: Quality Manager – Social Care
- Location: Horsham, United Kingdom
- Job Type: Full-Time / Permanent
- Salary: £42,500 per year
Key Responsibilities
- Design and implement continuous improvement programs and projects across the organization.
- Develop auditing tools and maintain audit and compliance systems to support service quality.
- Act as a Quality Improvement Lead for services requiring enhanced support to meet regulatory or organizational standards.
- Lead improvement initiatives, creating process maps, procedures, and documentation.
- Utilize data and performance metrics to evaluate and enhance service outcomes.
- Collaborate with Home Managers and external stakeholders to share best practices.
- Mentor managers to improve their services and develop robust Service Development Plans.
Qualifications & Experience
- Significant management experience in social care, particularly with learning disabilities.
- Relevant professional qualifications.
- Proven track record of service improvement within a social care setting.
- Strong problem-solving and change management skills.
- Proficiency in data analysis and trend identification for process enhancement.
- Experience mentoring and coaching managers and teams.
- Ability to lead by example and embody the organization’s values.
- Strong digital skills.
Requirements
- Driving Licence (required).
- Experience in quality assurance (minimum 2 years).
- Social care experience (minimum 3 years preferred).
- Work authorization in the United Kingdom.
What We Offer
- Competitive salary: £42,500 per year.
- Joining bonus.
- Comprehensive learning and development opportunities.
- Company pension scheme.
- Employee benefits package, including shopping discounts and well-being support.
- Employee Assistance Programme, including on-demand private GP services and counseling.
- Unlimited referral bonuses through our Refer a Friend program.
- Sponsorship for Skilled Worker Visa for qualified candidates.
Additional Details
- DBS check required.
- This role is based in Horsham and requires regular travel to other services for support.
- Work schedule: Monday to Friday.
