Location: Rochester, Medway, United Kingdom
Salary: £37,173.76 per annum plus Shift Pay
Skilled Worker Visa Sponsorship: Available
Application Deadline: Not Specified
About Hutchinson Ports UK
At Hutchinson Ports UK, we are a leading player in the maritime and logistics industry. With a long-standing commitment to operational excellence and customer satisfaction, we manage complex operations across the UK’s ports, ensuring smooth and efficient services for shipping lines, haulage firms, and all other key stakeholders. Our team is driven by cutting-edge technology and a collaborative work environment, enabling us to deliver high-quality services that are essential for global trade.
We are proud to have recently been awarded Chartered status by Women in Maritime and actively promote a diverse, inclusive, and supportive work culture. Our Women’s Network and mentorship programs empower individuals to develop leadership skills, grow within the company, and pursue career advancement opportunities.
As part of our ongoing commitment to talent development, we are now looking for an Operations Process Controller to join our dynamic team in Rochester, Medway. This role offers Skilled Worker Visa sponsorship, providing a fantastic opportunity for international candidates to contribute to a globally recognized logistics leader and potentially secure permanent residency in the UK.
Job Summary
The Operations Process Controller plays a critical role in ensuring the efficient operation of cargo handling at our port facilities. This position works across multiple stakeholders, including shipping lines, haulage firms, and internal teams in Engineering and IT. The role encompasses planning and overseeing cargo operations for loading and discharging vessels, maintaining seamless communication between all parties involved, and utilizing advanced technology to drive service excellence.
As part of Hutchinson Ports UK, the successful candidate will have the opportunity to work in a challenging yet rewarding environment, where attention to detail and strategic decision-making are key. You will have the chance to improve operational efficiencies while enhancing the customer and partner experience in one of the busiest ports in the country.
Key Responsibilities
Cargo Operations Management
-
Planning Cargo Operations: Oversee the coordination and execution of the loading and discharge of vessels, ensuring operations run smoothly and efficiently.
-
Stakeholder Coordination: Work closely with various stakeholders, including shipping lines, haulage firms, and internal departments like Engineering and IT, to ensure smooth operations and compliance with schedules.
-
Cargo Handling Supervision: Supervise the operational aspects of cargo movement within the terminal, ensuring safe and efficient handling of goods.
-
Optimisation of Resources: Ensure optimal use of resources, including manpower, equipment, and technology, to maximise operational efficiency.
Technology and Systems Utilization
-
Utilizing Cutting-Edge Technology: Work with state-of-the-art port management systems and cargo tracking tools to ensure real-time monitoring of operations, facilitating accurate decision-making.
-
System Integration: Collaborate with the IT team to integrate new technologies into operational processes, improving overall performance and service delivery.
Performance Monitoring and Analysis
-
Operational Performance Analysis: Track and analyse key performance indicators (KPIs) related to cargo throughput, delivery times, and operational efficiency, providing actionable insights for continuous improvement.
-
Problem Solving and Decision Making: Act decisively in resolving operational challenges and delays, leveraging your strong analytical and decision-making abilities.
-
Reporting and Documentation: Maintain accurate records of operations, produce performance reports, and communicate key data to senior management and stakeholders.
Communication and Coordination
-
Stakeholder Communication: Ensure clear and effective communication with all involved parties to resolve issues promptly and avoid delays.
-
Internal Collaboration: Work closely with Engineering and IT teams to ensure that all operational processes are aligned with company policies and technical capabilities.
-
Customer and Partner Relations: Foster strong working relationships with external customers and partners, ensuring they are informed of operational progress and any issues that may arise.
Candidate Requirements
We are looking for a proactive, detail-oriented individual with strong analytical and problem-solving skills. The ideal candidate will have experience working in logistics or port operations, alongside a keen understanding of cargo handling procedures and operational coordination.
Essential Qualifications and Skills
-
GCSEs in Maths and English (Level 4/C or above)
-
Strong Communication Skills: Excellent verbal and written communication skills are essential to liaise with a variety of stakeholders.
-
Experience in Operational Management: Experience in managing operations, particularly in a logistics or maritime environment, will be highly beneficial.
-
Proficiency with Windows-based Systems: Experience in using Windows-based systems for data entry, reporting, and performance analysis.
-
Analytical Skills: Ability to assess situations quickly, identify challenges, and come up with solutions to optimise operations.
-
Attention to Detail: Precision is key in this role as you’ll be managing complex operations with multiple stakeholders and tight timelines.
-
Team Player: Ability to collaborate effectively with internal and external teams.
Desired Experience and Skills
-
Experience in Ports or Logistics Industry: Previous experience in a similar role or within the maritime, logistics, or supply chain sectors would be advantageous.
-
Technological Competence: Familiarity with port management systems, cargo handling technologies, and data analytics tools would be a plus.
Other Requirements
-
Willing to Relocate to the UK: The successful candidate must be willing to work on-site at our facilities in Rochester, Medway.
-
Skilled Worker Visa Eligibility: Hutchinson Ports UK is able to sponsor Skilled Worker Visas for qualified international candidates, subject to meeting the UK Government’s visa requirements.
What We Offer
At Hutchinson Ports UK, we provide our employees with the opportunity to build a long-term career in a leading global port operator. The Operations Process Controller role offers numerous benefits and career development opportunities, including:
Competitive Salary & Benefits
-
Salary: £37,173.76 per annum, plus shift pay, offering a competitive compensation package based on experience.
-
Visa Sponsorship: Hutchinson Ports UK provides Skilled Worker Visa sponsorship, giving international candidates a pathway to permanent residency in the UK after five years.
-
Shift Pay: Additional shift pay will be provided, ensuring that you are compensated for the hours worked outside standard business hours.
Career Development
-
Professional Growth: Hutchinson Ports UK is dedicated to the continuous development of its employees. You will have access to training programs, leadership development initiatives, and role-specific mentoring to support your career progression.
-
Inclusive Work Environment: We promote diversity and inclusivity, encouraging a work environment where all employees can thrive, regardless of their background or gender.
-
Women in Maritime: As an advocate for gender equality, Hutchinson Ports UK is proud to have a Women’s Network and ongoing initiatives to empower women in maritime roles.
Additional Employee Benefits
-
Flexible Working Opportunities: We understand the importance of work-life balance and offer flexible working arrangements where possible.
-
Health & Wellbeing Support: We offer various health and wellbeing benefits, including medical support and employee assistance programs.
-
Pension Scheme: Hutchinson Ports UK provides a comprehensive pension scheme to secure your future.
Why Work at Hutchinson Ports UK?
At Hutchinson Ports UK, we’re not just looking for employees – we’re looking for partners who will help us shape the future of port operations and logistics. We’re committed to fostering an environment where all employees are empowered to contribute, grow, and succeed.
-
Global Reach: Be part of a globally recognized leader in the maritime logistics industry, working at the forefront of port operations.
-
Innovation: Utilize the latest technologies to improve operational efficiency and customer service.
-
Supportive Community: Join a supportive, inclusive team that values personal development and collaboration.
How to Apply
If you are ready to take the next step in your career and meet the above qualifications, we would love to hear from you. Apply now to join our Operations Process Controller team at Hutchinson Ports UK and help us drive the future of logistics.
Application Deadline: Not Specified
Conclusion
The Operations Process Controller role at Hutchinson Ports UK offers a unique opportunity for talented professionals from around the world to contribute to the efficiency and growth of a leading global logistics company. With a competitive salary, Skilled Worker Visa sponsorship, and comprehensive career development support, this role promises long-term career satisfaction and progression.
By joining our team, you will play a vital part in managing complex cargo operations, driving the integration of advanced technology, and ensuring seamless communication between multiple stakeholders. If you have the necessary qualifications and are ready to make an impact in the maritime logistics industry, we encourage you to apply today.
