I.T. Systems Manager (Certificate of Sponsorship Available) at Cardiff and Vale University Health Board

Location: Cardiff, United Kingdom
Salary: £37,898 to £45,637 per annum
Contract: Permanent
Working Pattern: Full-time, Flexible Working
Closing Date: 01 May 2025
Certificate of Sponsorship (COS): Available

Job Summary

Cardiff and Vale University Health Board is seeking an ambitious, motivated I.T. Systems Manager to join the Critical Care and Major Trauma Directorate at the University Hospital of Wales. This role offers the unique opportunity to manage complex I.T. systems and related projects while providing essential technical support and leadership in an exciting, evolving healthcare environment.

As an I.T. Systems Manager, you will be responsible for overseeing the implementation and management of bespoke I.T. systems, ensuring optimal use, security, and functionality. This role is ideal for a professional with a proven track record of managing critical I.T. systems and experience in change management, particularly within healthcare settings.

Key Responsibilities include managing critical systems, coordinating training for staff, providing troubleshooting expertise, and supporting key audits, including ICNARC and NMTR.

Key Responsibilities

I.T. System Management and Development

Lead the development and implementation of I.T. infrastructure across the Critical Care and Major Trauma Directorate.
Project management of I.T. systems upgrades, installations, and software implementations, ensuring timely completion and minimal disruption to operations.
Provide specialised support and troubleshooting for critical I.T. systems, including bespoke hardware and software packages.
Implement and manage security protocols to ensure the confidentiality and integrity of sensitive health data.

Business Information and Audit Support

Support clinical and scientific audits, such as ICNARC and NMTR, ensuring that data is accurate and up-to-date.
Assist with the creation and delivery of business intelligence reports and data analysis to inform key healthcare decisions.
Provide ongoing guidance on information security and best practices for handling sensitive data.

Training and User Support

Develop and deliver training sessions to staff on the use of new I.T. systems, ensuring effective and efficient use across the directorate.
Act as a subject matter expert on I.T. systems, offering support to users and addressing any issues that arise.
Work closely with I.T. colleagues across the organization to maintain high service levels and foster collaboration.

Required Qualifications and Experience

Essential Qualifications

A degree in I.T. or a numerate subject (or equivalent experience).
A postgraduate diploma in a relevant field or equivalent practical experience.

Desirable Qualifications

Project management certification (e.g., PRINCE2).

Essential Experience

Significant experience in managing I.T. systems, particularly in healthcare or clinical environments.
Experience with systems development and managing complex projects, particularly in large-scale organizations.

Desirable Experience

Knowledge and experience with secure data environments like those within the NHS.
Previous project management experience in a similar role.

Essential Skills

Operational I.T. support: Lead and deliver support to operational departments, ensuring systems are up and running efficiently.
Asset management: Oversee the management and maintenance of I.T. assets and resources across the directorate.
Data analysis and reporting: Ability to analyze data and provide business insights using I.T. systems.
Security procedures: Knowledge of I.T. security best practices to protect sensitive information.
Quality assurance: Ensure the quality assurance of information systems and implement ongoing improvements.
Training delivery: Provide specialist training on new systems and technologies.

Desirable Skills

MS Access: Experience in database design and scripting with MS Access.
Visual programming: Development experience using visual programming tools.

Special Knowledge and Personal Qualities

Essential Knowledge

Data analysis and familiarity with I.T. incident/problem-solving techniques.
Familiarity with current I.T. systems development trends.
Knowledge of NHS systems and the specific needs of the healthcare environment.

Desirable Knowledge

Microsoft Office suite proficiency.
Printer setup and support experience.

Personal Qualities

Self-motivated and able to work independently, driving forward your own projects.
Excellent communicator, able to engage with both technical and non-technical staff.
A proactive planner, capable of meeting deadlines and managing workload efficiently.

Why Join Cardiff and Vale University Health Board?

Cardiff and Vale University Health Board is one of the largest integrated health boards in the UK, providing health services to over 500,000 people across the region. With more than 17,000 staff and over 100 specialist services, this role offers a dynamic and rewarding environment for I.T. professionals.

The Health Board is committed to a vision of equity in healthcare, where everyone has the opportunity to live a healthy life. Through their Shaping Our Future Wellbeing strategy, Cardiff and Vale is investing in innovation and transformation to provide the best possible care for its local communities.

By joining this forward-thinking health board, you will play a critical role in supporting patient care by ensuring the effective use of technology in a vital sector. With flexible working patterns and opportunities for career progression, this position is ideal for those passionate about combining their I.T. skills with a desire to improve healthcare outcomes.

Job Benefits

Competitive salary of £37,898 to £45,637 per annum.
Flexible working arrangements to promote work-life balance.
Opportunities for career progression within a large healthcare organization.
Continuous professional development with access to training and certification opportunities.
Certificate of Sponsorship (COS) available for skilled worker applicants, providing an opportunity for international candidates to work in the UK.

Application Process

To apply, click the “Apply Now” button and submit your application through the official portal. Be sure to include your updated CV and cover letter, highlighting your relevant experience and qualifications.

Note: This role is subject to the Disclosure and Barring Service (DBS) check to ensure the safety of vulnerable individuals within the healthcare environment.

Person Specification

The ideal candidate will have strong organizational and problem-solving skills, with the ability to work autonomously and as part of a team. As an I.T. Systems Manager, you should be enthusiastic, motivated, and ready to take on the challenges of managing complex healthcare I.T. systems.

Essential Skills and Qualifications

Degree in I.T. or equivalent experience.
Significant experience with I.T. systems, especially within the NHS environment.
Strong communication skills, able to liaise effectively with both technical and non-technical staff.

Desirable Skills and Qualifications

Project management experience, preferably with a PRINCE2 qualification.
Familiarity with NHS I.T. systems and data security protocols.

Additional Information

The I.T. Systems Manager role at Cardiff and Vale University Health Board offers a unique opportunity to shape the future of healthcare through technology. If you are passionate about I.T. systems management and want to make a difference in a critical sector, apply now and join a dedicated team of professionals committed to improving health outcomes across Wales.

For further information on the role and to submit your application, please visit the official Cardiff and Vale University Health Board careers page. Closing date: 01 May 2025.