Location: London, England, United Kingdom
Salary: £61,356 – £68,364 per annum (including London Weighting)
Skilled Workers Visa Sponsorship: Available
The Royal Central School of Speech and Drama offers an exciting opportunity for an experienced professional to join their Academic Registry. As the Head of Registry Services, you will take on a strategic leadership role, shaping the delivery of key services that directly impact students’ experience. If you are a seasoned leader with a strong background in higher education and a passion for supporting students from diverse backgrounds, this position could be the perfect next step in your career.
About The Royal Central School of Speech and Drama
As one of the UK’s leading drama schools, The Royal Central School of Speech and Drama (RCSSD) is renowned for its world-class education in the performing arts. With a strong academic reputation, the School is committed to fostering creativity, inclusivity, and excellence in all its programs. Located in the heart of London, RCSSD offers a unique opportunity to work within a dynamic academic environment that emphasizes student success and innovative teaching methods.
Key Responsibilities
As the Head of Registry Services, you will play a pivotal role in the overall operation of the Academic Registry. Your key responsibilities will include:
1. Leadership and Management
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Lead and develop the Registry Services team to ensure efficient and effective service delivery.
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Provide strategic and operational direction for the Registry Services, including student records, academic timetabling, registration, and student conduct processes.
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Work closely with the Academic Registrar and senior leadership to shape a cohesive approach to student services.
2. Student Experience and Support
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Oversee student enrollment, registration, and the management of academic records to ensure a seamless and efficient experience for all students.
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Manage the integration of student services, ensuring that all departments work together to provide support that enhances the student journey from application through to graduation.
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Address student complaints and ensure processes are in place for the fair and timely resolution of student concerns.
3. Data Management and Reporting
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Maintain accurate student data and records, ensuring compliance with regulatory standards and institutional policies.
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Develop reports and analytics on student performance and engagement, providing insights to improve the student experience.
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Lead the management of academic timetabling, ensuring that courses, lectures, and exams are scheduled effectively and efficiently.
4. Diversity, Equity, and Inclusion
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Promote and maintain an inclusive and diverse student environment, ensuring that all students, regardless of background, have equal access to support services.
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Work with other senior leaders to foster a culture of diversity and inclusion within the academic community.
Qualifications and Experience
To be successful in this role, the ideal candidate will need to meet the following criteria:
1. Experience in Higher Education
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Significant experience in higher education student support or registry services, preferably in a leadership role.
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Proven ability to manage complex student-related administrative functions in a dynamic, fast-paced environment.
2. Leadership and Team Management
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Strong leadership skills with the ability to motivate, manage, and develop teams effectively.
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Experience in strategic planning and resource management to ensure the smooth operation of student services.
3. Knowledge of Regulatory Requirements
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A deep understanding of higher education regulations, data protection, and compliance with legal requirements in managing student records.
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Experience with UKVI regulations and experience with student visa sponsorship would be advantageous.
4. Commitment to Diversity and Inclusion
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A strong commitment to promoting diversity, equity, and inclusion within the academic environment.
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Experience in working with students from diverse backgrounds and the ability to adapt services to meet their needs.
5. Excellent Communication Skills
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Exceptional interpersonal and communication skills, with the ability to build strong working relationships across departments and with external stakeholders.
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Ability to effectively communicate complex issues and provide clear, concise guidance to students and staff.
Benefits of Working at RCSSD
1. Competitive Salary and Benefits
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Salary range of £61,356 – £68,364 per annum, including London Weighting.
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Additional benefits including a pension scheme, generous holiday entitlement, and access to employee wellbeing services.
2. Skilled Worker Visa Sponsorship
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This role qualifies for UKVI sponsorship for a Skilled Worker Visa, making it an excellent opportunity for international candidates seeking to work in the UK.
3. Inclusive and Supportive Work Environment
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RCSSD is committed to fostering an inclusive and diverse workplace, ensuring all employees have equal opportunities for growth and development.
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The School operates the Disability Confident Scheme, promoting equal employment opportunities for candidates with disabilities.
4. Professional Development Opportunities
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As a member of the senior leadership team, you will have access to ongoing professional development and the opportunity to contribute to shaping the future of student services at RCSSD.
Why Work at The Royal Central School of Speech and Drama?
RCSSD offers a unique and supportive environment for both students and staff. The role of Head of Registry Services is integral to shaping the student experience, offering opportunities to make a meaningful impact within the institution. As an employee, you will join a team committed to excellence, creativity, and inclusivity.
This is a great opportunity for an experienced leader to influence the strategic direction of student services, enhance student satisfaction, and contribute to the overall success of the institution.
How to Apply
Application Deadline: Midday on 5 May 2025
Interviews and Assessments: 22 May 2025 (Please note, travel expenses are not reimbursed).
To apply, please complete Section A and Section B of the online application form. Ensure you have read the privacy statement before submitting your forms.
Apply Here
Equal Opportunity Employer
RCSSD is an equal opportunity employer and is committed to fostering an inclusive and supportive workplace for all employees. We strongly encourage applications from individuals with disabilities, neurodivergent candidates, LGBTQ+ individuals, and those from Black, Asian, and Global Majority backgrounds, as these groups are currently underrepresented within the sector.
As part of the Disability Confident Scheme, RCSSD commits to offering interviews to candidates who declare a disability and meet the essential criteria for the role.
Join Us at RCSSD
If you are an experienced leader with a passion for higher education and a commitment to student success, we encourage you to apply for the Head of Registry Services role at The Royal Central School of Speech and Drama. With competitive pay, a supportive working environment, and opportunities for professional growth, this is your chance to make a difference in the lives of students and the academic community.
Apply Now and take the first step towards a rewarding career at RCSSD.
