About the Role
Are you ready to make a difference in the lives of individuals facing mental health challenges? Norfolk & Suffolk Foundation NHS Trust is seeking Clinical Support Workers (Band 3) to join our dedicated teams in Bury St Edmunds and Ipswich. This role is ideal for compassionate, empathetic individuals who are enthusiastic about recovery-led care and working in an environment focused on least restrictive practices.
You’ll work closely with service users, families, and multidisciplinary teams to support patient recovery and wellbeing, contributing to the exceptional care that our units are known for.
Employer: Norfolk & Suffolk Foundation NHS Trust
Position: Clinical Support Worker (Band 3)
Type: Full-Time
Salary: £24,071 – £25,674 gross per annum (pro rata)
Location: United Kingdom
Key Responsibilities
- Provide 1:1 care and support for service users, including personal care and activities of daily living.
- Conduct therapeutic observations and assist with physical health checks.
- Support service users with community leave and engagement activities.
- Understand and maintain appropriate boundaries when working with individuals with mental health diagnoses.
- Collaborate with families, carers, and other departments within the acute care pathway.
- Complete training in physical management of violence and aggression to handle challenging situations safely.
Main Work Locations
Bury St Edmunds
- Southgate Ward: Adult Acute Inpatient Unit
- Northgate Ward: Mixed-Sex Adult Acute Inpatient Unit
Ipswich (Woodlands Hospital)
- Poppy, Avocet, Willows, and Lark Wards: Focus on later-life care and acute inpatient services.
Why Join Us?
At Norfolk & Suffolk Foundation NHS Trust, we’re proud of our welcoming and supportive team culture. Our staff are given the tools, training, and encouragement needed to thrive in their roles while supporting others.
Benefits:
- NHS pension scheme.
- Comprehensive in-house and external training programs.
- Career progression opportunities.
- Generous annual leave: 27 days, increasing to 33 days with service (plus paid bank holidays).
- Access to staff physiotherapy services.
- NHS discounts on a wide range of services and products.
Qualifications and Skills
Essential:
- Education: NVQ Level 2/3 in Health & Social Care (or equivalent Diploma or Apprenticeship).
- Experience: Previous care sector experience.
- Skills: Ability to work independently while liaising effectively with team members.
Desirable:
- Mental health experience.
- VRQ Level 3 in Mental Health.
Visa Sponsorship Information
Applications from individuals requiring a Skilled Worker Visa are welcome. Please ensure the role meets visa eligibility criteria before applying.
Additional Information
- This position is subject to a Disclosure and Barring Service (DBS) check for previous criminal convictions.
- A face-to-face assessment day will be held on 18th December.
