Location: United Kingdom
Salary: £11.90 to £17 Per Hour
Hours: 8 to 12 Hours per Day
Certificate of Sponsorship: Available
Are you passionate about making a difference in people’s lives? Caremark Southampton is looking for a Care Coordinator Assistant to join our dedicated team. As a Care Coordinator Assistant, you’ll play a vital role in ensuring that our domiciliary care services run smoothly while providing administrative support to our care teams.
Whether you have previous experience in the care sector or are looking for a career change, this position offers a rewarding opportunity to contribute to high-quality care services while enjoying the benefits of flexible hours, career progression, and comprehensive training.
Why Join Caremark Southampton?
At Caremark Southampton, we strive to make every team member feel valued and supported. Here’s why you should consider joining us:
- Competitive Pay: Receive a salary of £11.90 to £17 per hour based on experience and qualifications.
- Flexible Schedules: Enjoy flexible hours that suit your lifestyle, with full-time and part-time options.
- Career Progression: We offer education pathways and opportunities to advance your career in the care sector.
- Full Training & Induction: Receive a thorough induction and ongoing training through the Caremark Training Academy.
- Specialized Programs: Participate in Dementia, Mental Health, and Well-being Programs to enhance your professional skills.
- Refer a Friend Bonus: Earn rewards when you refer friends to join our team.
- Carer of the Month Program: Be recognized for your hard work and dedication.
- Blue Light Card Eligibility: Enjoy discounts and benefits as part of the Blue Light Card program.
- Certificate of Sponsorship: Available for eligible candidates (subject to qualifications and English proficiency).
- Transportation Benefits: Enjoy discounts on bus passes (25%) and electric scooters (50%) to help with commuting.
About the Role: Care Coordinator Assistant
As a Care Coordinator Assistant at Caremark Southampton, you’ll play a key role in supporting the care team and ensuring our services meet the highest standards. You’ll manage administrative tasks while helping with scheduling and ensuring smooth communication between caregivers and clients.
Your role will be both rewarding and varied, and you’ll make a positive impact by supporting the care team, coordinating visits, and assisting with office management tasks.
Key Responsibilities
As a Care Coordinator Assistant, your primary duties will include:
1. Managing Client Communication
- Answering phone calls and responding to emails professionally, ensuring clients’ needs are addressed promptly.
- Acting as the first point of contact for clients and caregivers, providing assistance and resolving issues.
2. Scheduling and Organizing
- Assisting with client visit schedules and creating staff rotas to ensure all shifts are covered.
- Coordinating care visits and adjusting schedules as necessary based on availability and client requirements.
3. Maintaining Documentation and Compliance
- Keeping accurate and up-to-date client records and compliance documents.
- Preparing and maintaining reports on care activities and administrative tasks.
4. Supporting the Care Team
- Assisting the care team with daily administrative tasks, ensuring smooth operation of services.
- Ensuring the care staff have the resources and information they need to deliver exceptional care.
5. Office Management
- Handling office-related tasks such as document preparation, filing, and report generation.
- Ensuring that all office activities are organized and comply with Caremark’s standards and regulations.
What We’re Looking For
We are seeking candidates with strong organizational skills, a proactive attitude, and a desire to support both clients and the care team effectively. The ideal candidate will possess:
Key Qualifications:
- Organizational & Time Management Skills: Ability to prioritize and manage tasks efficiently.
- Communication Skills: Strong written and verbal communication to interact effectively with clients, caregivers, and the team.
- Microsoft Office Proficiency: Experience with Microsoft Word, Excel, and Outlook to manage documents and schedules.
- Attention to Detail: The ability to maintain accurate records and manage multiple tasks simultaneously.
- Administrative Experience: Previous administrative experience is preferred, particularly in the care sector.
- Proactive & Independent: Ability to work independently and take the initiative to resolve issues.
- Eligibility to Work in the UK: Applicants must be eligible to work in the United Kingdom.
Benefits of Working at Caremark Southampton
In addition to the competitive pay and flexible schedules, we offer several benefits to ensure you are supported in your role:
- Ongoing Career Development: Take advantage of our training programs, including Dementia and Mental Health certifications, to develop your skills and progress in the care sector.
- Recognition and Rewards: Participate in the Carer of the Month Program and earn bonuses for referring new team members.
- Comprehensive Benefits: We offer a range of benefits, including the Blue Light Card, which gives you access to exclusive discounts.
- Work-Life Balance: With flexible schedules and the ability to work in a supportive environment, you’ll be able to balance your professional and personal commitments.
How to Apply
If you are passionate about making a difference in people’s lives and meet the qualifications above, we’d love to hear from you! To apply:
- Submit your resume and cover letter.
- Be prepared for an interview where we’ll discuss your skills, experience, and suitability for the role.
Apply Here
Join the Caremark Southampton Team Today!
At Caremark Southampton, we offer a supportive and rewarding environment where you can grow your career and make a real impact in the lives of our clients. Apply now to become a Care Coordinator Assistant and start your journey with us!