Location: United Kingdom
Salary: £37,898 to £45,637 per annum
Contract: Fixed term
Working Pattern: Full-time, Flexible working
Certificate of Sponsorship: Available
Closing Date: 23 April 2025
Job Summary
An exciting opportunity has arisen at Digital Health and Care Wales (DHCW) within the Clinical Informatics (CI) and Business Change (BC) Team. We are looking for a skilled and passionate Business Analyst to join our team and contribute to improving clinical product initiatives in the healthcare sector.
The successful candidate will work on integrating clinical informatics practices within DHCW’s clinical initiatives. As a Business Analyst, you will provide valuable support in business process re-engineering, implementation of the Clinical Informatics Framework, and review of digital clinical pathways, such as those for Allied Health Professionals (AHPs).
This role requires strong knowledge of business analysis tools and agile methodologies. You will also need excellent interpersonal, organizational, and problem-solving skills, along with the ability to manage complex tasks in a fast-paced environment.
Key Responsibilities
As a Business Analyst within Digital Health and Care Wales, your role will be diverse and challenging, with key responsibilities including:
1. Stakeholder Management & Engagement
You will support the Clinical Informatics and Business Change teams by analyzing clinical practices and identifying opportunities for improvement. Strong stakeholder relationship management is key, as you’ll collaborate closely with clinical and digital teams.
2. Business Analysis & Problem Solving
Utilize a variety of business analysis tools and techniques to investigate problems and propose solutions that will improve clinical workflows. This includes conducting workshops, analyzing business processes, and modeling data for better decision-making.
3. Process Re-engineering & Framework Implementation
You will play an integral part in process re-engineering efforts aimed at improving the integration of clinical data systems. Your role will also involve implementing and refining the Clinical Informatics Framework, ensuring that clinical pathways are effective and efficient.
4. Deliver Insights for Decision Making
You will be expected to deliver clear and concise insights to stakeholders, helping inform strategic decisions regarding clinical informatics practices. This will involve data-driven analysis, reporting, and effective communication to ensure that the right decisions are made for DHCW.
5. Agile Working Environment
This position involves working within an agile environment, so understanding agile principles and practices is essential. You will help facilitate agile sprints, assist with backlog management, and ensure that business requirements are properly prioritized.
Qualifications & Experience
To excel in this role, the following qualifications and experience are essential:
Essential Qualifications
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Educated to post-graduate level or equivalent specialist knowledge and experience.
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BSC International Diploma in Business Analysis or willingness to undertake this qualification.
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Evidence of continuous professional development in business analysis or related fields.
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In-depth knowledge of business analysis tools and techniques, including process re-engineering, user story capture, and data analysis.
Essential Experience
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Proven experience in business analysis within complex environments, ideally in healthcare or NHS settings.
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Experience in using business analysis tools such as process modeling, workshops, and data analysis.
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Strong communication skills, with a track record of stakeholder engagement and the ability to translate technical findings into understandable insights for non-technical audiences.
Desirable Skills
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Familiarity with the NHS Wales or the healthcare sector.
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Experience of agile working and practical knowledge of agile frameworks.
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Welsh Language skills (levels 1 to 5 in speaking, reading, and writing) would be an advantage.
Key Skills & Attributes
In addition to qualifications and experience, the ideal candidate will possess the following skills and attributes:
Analytical Thinking
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Ability to approach business challenges with a data-driven mindset.
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Ability to visualize complex data and make recommendations for business improvement.
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Strong problem-solving skills to identify and address issues proactively.
Communication & Relationship Building
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Ability to build strong relationships with key stakeholders and communicate analytical findings effectively at all levels.
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Excellent written and verbal communication skills, ensuring clarity when presenting complex concepts.
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Ability to engage with and influence colleagues at all levels of the organization, including senior leaders and clinical teams.
Organizational Skills
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Ability to prioritize tasks and manage competing deadlines in a fast-paced, changing environment.
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Time management skills to ensure efficient delivery of projects within deadlines.
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Ability to work independently while also collaborating as part of a team.
Agile & User-Centered Focus
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Strong understanding of agile methodologies, particularly in the context of healthcare projects.
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User-centered approach, ensuring that the work you deliver is based on robust evidence and meets the needs of stakeholders and users.
Why Join Digital Health and Care Wales?
At DHCW, we are passionate about providing cutting-edge digital and data solutions that support the delivery of high-quality healthcare. As part of our team, you will have the opportunity to contribute to national digital transformation projects and work alongside dedicated professionals committed to making a tangible difference in healthcare.
Employee Benefits
Working at Digital Health and Care Wales comes with a range of benefits, including:
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Flexible working hours to promote work-life balance.
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Competitive salary (£37,898 – £45,637 per annum).
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28 days of annual leave plus Bank Holidays.
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Opportunities for career development and continuous learning.
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Hybrid working arrangements, allowing you to split your time between home and the office.
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A chance to be part of transformative projects that directly improve patient care in Wales.
Work with Leading Experts
You will be part of a team that provides national digital services to support NHS Wales and other key healthcare stakeholders. This role gives you the chance to work at the forefront of healthcare innovation, helping to drive digital transformation across the healthcare system in Wales.
DHCW’s Vision
We are committed to improving health and care services by providing frontline staff with the digital tools necessary to provide safer, more efficient care. We also aim to empower patients and the public to take control of their own health and wellbeing using innovative digital solutions.
Application Process
To apply for this role, please ensure you meet the following criteria:
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Submit your CV and cover letter by the closing date, 23 April 2025.
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If you are applying for the secondment position, please ensure you have obtained permission from your current line manager before submitting your application.
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You will be contacted for an interview if you meet the essential qualifications and experience outlined in the job description.
For more information, please refer to the attached job description and person specification or visit the application portal.
Additional Information
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Disclosure and Barring Service (DBS) Check: This role is subject to the Rehabilitation of Offenders Act (Exceptions Order 1975). A DBS check will be required for all successful candidates.
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Certificate of Sponsorship (COS): Applications are welcome from candidates who require Skilled Worker Sponsorship to work in the UK. You will be considered alongside other applicants based on qualifications and experience.
For further details on the Skilled Worker Visa, please visit the UK Visas and Immigration website.
Apply Now
If you’re ready to be part of a dynamic team and contribute to improving healthcare services in Wales, click [here] to apply today.