About Us
The Newcastle upon Tyne Hospitals NHS Foundation Trust operates a wide network of healthcare sites, including:
- Freeman Hospital
- Royal Victoria Infirmary (RVI)
- Newcastle Dental Hospital
- Northern Centre for Cancer Care, North Cumbria
As a leading organization, our Trust delivers innovative healthcare supported by state-of-the-art diagnostic services in radiology and pathology. We foster a flexible and supportive work environment, offering hybrid working arrangements.
Job Summary
- Position: Assistant Operational Service Manager
- Location: United Kingdom
- Type: Full-Time
- Salary: £46,148 – £52,809 per annum
- Interview Date: 07 January 2025
- Hours: 37 hours 30 minutes per week
An exciting opportunity is available to join the Integrated Laboratory Medicine (ILM) directorate as an Assistant Operational Service Manager. This role supports senior managers in managing equipment contracts, enhancing service provision, and achieving operational efficiencies. If you’re a team player with experience in financial and business management, this could be your next career move!
Key Responsibilities
- Contract Management:
- Support departmental managers in day-to-day management of established managed equipment service contracts (MESCs).
- Oversee equipment refresh processes and novation of equipment to achieve cost savings and efficiency improvements.
- Act as a liaison with contract holders, primary suppliers, third parties, and internal departments like finance and procurement.
- Operational Support:
- Provide accurate and up-to-date costing for departmental operations.
- Collaborate with senior managers across the Trust to ensure smooth project delivery.
- Project Involvement:
- Contribute to the business and commercial functions within ILM.
- Support ongoing and future interdependent projects across the directorate.
Required Qualifications & Skills
Essential Qualifications:
- Degree-level education or equivalent, supplemented by postgraduate-level specialist training or equivalent experience.
Essential Knowledge & Experience:
- Operational, financial, and people management expertise.
- Understanding of emergency and elective admissions processes.
- Experience in service strategy, business planning, and performance management.
- Line management experience.
Desirable Knowledge & Experience:
- Project management experience.
- Development of complex business cases with financial and statistical analysis.
- Service modernization and redesign.
Essential Skills:
- Excellent communication and interpersonal skills.
- Strong leadership and organizational abilities.
- Proficiency in IT systems, including the MS Office Suite.
- Effective negotiation and report-writing skills.
- Ability to manage change and practice development.
Additional Information
Disclosure and Barring Service Check This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service (DBS) check will be required, payable via a salary deduction.
Certificate of Sponsorship We welcome applications from candidates requiring Skilled Worker sponsorship. For details, visit the UK Visas and Immigration website.
From April 2017, Skilled Worker applicants must present a criminal record certificate for countries where they have resided for 12+ months in the past 10 years.
Flexible Working
We are a flexible-working-friendly organization, committed to accommodating arrangements that suit both our patients and staff. Speak to us about how we can support your work-life balance.
