Location: Cambridge, Cambridgeshire, United Kingdom
Salary: £27,900 – £39,100 per year
Vacancy Type: Permanent
Skilled Worker Visa Sponsorship: Available
Closing Date: 5 May 2025
About Cambridge University Press & Assessment
Cambridge University Press & Assessment is a world-renowned academic publisher and assessment organization, proudly part of the University of Cambridge. We provide high-quality educational solutions that support Ministries of Education and Examination Boards worldwide. Our commitment to fostering learning and improving educational systems globally drives everything we do.
About the Role
As an Assistant Ministry Partnerships Manager, you will be integral to supporting and managing long-standing partnerships with Ministries of Education and Examination Boards globally. This is a dynamic and multifaceted role where you will work closely with internal teams and international stakeholders to ensure the smooth delivery of high-stakes examinations and educational initiatives. You will be pivotal in maintaining strong relationships, delivering exceptional customer service, and supporting the success of large-scale projects.
Key Responsibilities
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Client & Stakeholder Relationship Management: Build and maintain strong relationships with key clients and stakeholders across various regions. Ensure regular communication and timely resolutions of issues to meet client needs.
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Project Support: Assist in the successful delivery of projects and initiatives, ensuring all timelines and objectives are met. Work closely with internal teams to monitor project progress and provide feedback as necessary.
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Customer Service Excellence: Deliver high-quality customer service to clients and stakeholders, maintaining a high standard of service to enhance overall satisfaction.
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Team Contribution: Contribute to the efficiency of the Ministry Partnerships Team, providing support in administrative tasks and ensuring smooth collaboration within the team.
Who We Are Looking For
We are looking for a proactive, self-motivated individual who thrives in a fast-paced, international environment. You should be able to manage multiple priorities efficiently, maintain attention to detail, and exhibit excellent communication skills. Below are some qualities and skills that will help you succeed in this role:
Key Qualifications & Experience
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Educational Experience: Experience or interest in education, particularly in assessment, is beneficial. Previous experience working with Ministries of Education or Examination Boards is a plus.
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International Exposure: Experience working in an international environment is preferred, allowing you to interact with diverse teams and stakeholders.
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Project Management: A proven ability to manage tasks effectively, working to deadlines and delivering high-quality results.
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Customer Service Expertise: Strong customer relationship-building skills, demonstrating the ability to handle client queries, concerns, and needs in a professional manner.
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Attention to Detail: Excellent attention to detail and strong numerical/statistical skills are essential, particularly for reporting and managing complex data.
Personal Attributes
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Motivated Self-Learner: Ability to learn independently and take initiative in problem-solving.
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Proactive & Accountable: Proactively addressing tasks and holding others accountable to meet objectives.
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Strong Communication Skills: Excellent verbal and written communication abilities, with the ability to write, edit, and proofread reports accurately.
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Innovative Team Player: Able to think creatively and collaborate effectively within a team.
Rewards & Benefits
At Cambridge University Press & Assessment, we believe in supporting the well-being and growth of our employees both inside and outside of work. We offer a competitive salary and a comprehensive benefits package, including:
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28 days annual leave, plus public holidays
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Private medical insurance and Permanent Health Insurance
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Discretionary annual bonus
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Group personal pension scheme
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Life assurance (up to 4x annual salary)
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Green travel schemes
As part of our hybrid working culture, we offer flexible working arrangements, with the expectation that employees spend 40-60% of their time at the office. We also accommodate those requiring more flexibility or adjustments due to disabilities.
Why Join Cambridge University Press & Assessment?
Joining Cambridge University Press & Assessment gives you the opportunity to work in a dynamic, collaborative environment where your skills and efforts contribute to global educational advancements. We value diversity and inclusion and are committed to creating an environment where all employees feel valued, respected, and able to grow.
Key Benefits of Working with Us
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Global Impact: Be part of a world-leading institution that helps shape the future of education.
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Diversity of Thought: We embrace diversity in all forms and believe that varied perspectives create better outcomes.
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Growth & Development: Access to continuous learning and career development opportunities in an ever-evolving sector.
Apply Now
Ready to make a difference in global education? Apply today to join a prestigious organization and become part of an innovative, diverse, and inclusive team.
Apply Here
Application Deadline: 5 May 2025
Interviews: Scheduled for 19 May 2025 onward.
Please note that successful candidates will undergo background checks, including a DBS check due to the regulated nature of this industry.
Additional Information
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of skilled workers under the Skilled Worker Visa route. For more information on eligibility, please refer to the gov.uk website.