Location: United Kingdom
Job Type: Full-time
Pay: £24,000.00 – £27,000.00 per year
Visa Sponsorship: Available
Job Overview: Grow Your Career with Sundorbon Brothers Ltd
Are you a dynamic, customer-focused individual with previous experience in the hospitality industry? Sundorbon Brothers Ltd is looking for a motivated and passionate Assistant Manager to join our growing team. If you are looking to further your career within the vibrant hospitality sector, this is a fantastic opportunity to take your skills to the next level and be part of an exciting journey as we expand our restaurant business across Dorset.
At Sundorbon Brothers, our employees are at the heart of everything we do. As a fast-growing business, we’re seeking dedicated individuals who are enthusiastic about customer service and eager to contribute to the success of our restaurant operations. With Visa sponsorship available for suitable candidates, this role presents an excellent opportunity to grow both personally and professionally within the hospitality industry.
Why Choose Sundorbon Brothers Ltd?
We pride ourselves on fostering a supportive, people-focused work environment where career progression is a key focus. As part of our management team, you will play an essential role in the continued success and expansion of our business. Here’s why Sundorbon Brothers Ltd is the ideal place to take the next step in your career:
Key Benefits
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Competitive Salary: £24,000.00 – £27,000.00 per year, with the potential for performance-based bonuses.
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Bonus Scheme: Earn additional income through a generous bonus and tips system.
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Generous Staff Discount: Enjoy discounts on meals and other services.
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Career Progression: With our expansion plans, there will be endless opportunities to grow within the business.
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Training and Development: Receive comprehensive training on systems and processes to set you up for success.
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People-Focused Culture: Be part of a team that values collaboration, hard work, and mutual support.
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Employee Referral Bonus: Get rewarded for bringing great talent to the team.
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Staff Parties: Enjoy regular staff events and social gatherings.
Visa Sponsorship
Sundorbon Brothers Ltd is pleased to offer Tier 2 Visa sponsorship to suitable candidates who wish to progress within the company and establish their career in the UK.
Responsibilities: What You’ll Be Doing
As the Assistant Manager, you will play a key role in ensuring the smooth operation of our restaurant. Working closely with the General Manager, you will be involved in overseeing daily operations, managing staff, ensuring customer satisfaction, and helping to drive the growth of the business.
Day-to-Day Responsibilities
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Stock and Inventory Management: Maintain stock levels and assist with ordering for the restaurant and kitchen, ensuring everything is ready for service.
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Staff Coordination: Oversee restaurant staff performance and manage shift rosters to ensure the smooth running of the business.
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Customer Service: Provide exceptional customer service, addressing queries and ensuring all guests, including delivery customers, are satisfied with their food and service.
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Team Supervision and Training: Supervise staff across the restaurant and train new and existing employees, ensuring they meet company standards.
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Health and Safety: Ensure adherence to food safety regulations and health & safety guidelines to maintain a safe environment for both staff and customers.
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Bookings Management: Coordinate table bookings and manage any changes or adjustments needed.
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Business Growth: Work closely with the General Manager to develop and implement strategies for the growth of the business, including menu improvements and customer feedback.
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Onboarding: Assist with the onboarding of new employees, ensuring a smooth transition into the team.
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Problem Solving: Handle customer complaints and issues professionally, finding timely and effective solutions.
You will also play an instrumental role in coordinating restaurant and delivery services, ensuring that both areas operate seamlessly and provide an exceptional customer experience.
Key Qualifications: What We’re Looking For
To succeed in this role, you will need to bring a combination of hospitality experience, customer service skills, and leadership ability. We are looking for someone who thrives in a fast-paced environment and has a passion for the restaurant industry.
Essential Requirements
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Previous Experience: Proven experience in a similar role within the hospitality or restaurant industry, preferably as an Assistant Manager or Supervisor.
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Leadership Skills: Ability to motivate and manage a team, ensuring high standards of service and performance.
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Customer-Focused: Exceptional customer service skills with a passion for ensuring an excellent guest experience.
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Organizational Skills: Strong organizational and time management skills to manage multiple tasks simultaneously.
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Health & Safety Knowledge: Understanding of health, safety, and food safety regulations, with the ability to implement and enforce them effectively.
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Teamwork: Ability to work closely with the General Manager and other staff members to ensure the smooth operation of the restaurant.
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Flexibility: Available to work flexible hours, including weekends and evenings as needed.
Desirable Skills
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Multi-tasking: Comfortable managing both front-of-house and back-of-house operations, including overseeing service, inventory, and staff coordination.
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Business Acumen: An understanding of how to drive business growth through customer satisfaction and operational excellence.
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Problem-Solving Ability: Ability to address customer queries or complaints efficiently and effectively.
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Training Experience: Experience in training and developing staff to maintain high levels of performance.
Work Environment and Schedule
At Sundorbon Brothers Ltd, we are committed to creating an enjoyable, fast-paced work environment where you can thrive and contribute to the success of the business. The Assistant Manager role offers a full-time, permanent position, with the following work schedule:
Working Hours
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Full-Time Position: Monday to Friday, with weekend availability required.
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Shifts: Flexible shift patterns to suit operational needs.
Location
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In-Person Role: The Assistant Manager will work directly at our restaurant in the United Kingdom. The role requires the ability to commute or relocate to the work location in person.
Career Development and Progression
We believe in investing in our employees’ future. As part of the Sundorbon Brothers team, you will have access to a wealth of professional development opportunities to help you advance in your career.
Opportunities for Growth
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Management Training: Gain exposure to all aspects of restaurant management, with training that will help you take on greater responsibilities within the company.
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Expansion Plans: As we grow our restaurant portfolio across Dorset, there will be ample opportunities for career advancement and leadership roles.
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Ongoing Support: Receive continuous training to develop your skills and knowledge, with mentorship from experienced managers.
Why Sundorbon Brothers Ltd?
A Passionate, People-Focused Team
At Sundorbon Brothers Ltd, we are not just a restaurant; we are a family. We pride ourselves on creating a positive, inclusive culture where every team member is valued and supported. As a rapidly expanding company, we are always looking for motivated individuals to join our team and help us grow.
Exciting Growth Opportunities
With plans to open multiple restaurants across Dorset, we offer substantial career progression opportunities for individuals who are committed to delivering excellent service and growing alongside the business.
Apply Now: Take the Next Step in Your Career
If you are an experienced hospitality professional with a passion for customer service and leadership, we want to hear from you! This is an exciting opportunity to join a fast-growing restaurant and play a vital role in its success.
To apply, simply submit your CV and cover letter detailing your experience and why you are the ideal candidate for this role.