Location: United Kingdom
Job Site: Morriston Hospital, Morriston, Swansea, SA6 6NL
Salary Band: Band 3 – £24,433 to £26,060 per annum
Contract Type: 12-Month Secondment (Maternity Cover)
Working Pattern: Part-time
Certificate of Sponsorship (COS): Available
Closing Date: 27 May 2025
Elevate Your Career in Healthcare Administration
Step into a pivotal administrative support role with Tees, Esk and Wear Valleys NHS Foundation Trust — one of the UK’s most respected healthcare organisations. This secondment position for maternity cover offers invaluable experience in the day-to-day operations of a busy and dynamic hospital setting. Ideal for detail-driven, organised, and compassionate professionals, this role opens doors to ongoing career development and personal growth within the NHS.
Whether you’re looking to gain deeper experience in healthcare administration or exploring long-term opportunities in the sector, this role provides real-world exposure in a supportive and well-resourced work environment. Plus, with visa sponsorship available, international applicants have the chance to contribute their expertise to the NHS while building a fulfilling career in the UK.
Core Responsibilities and Role Overview
The Administrator Officer will provide crucial support to various departments, helping to ensure seamless coordination, effective communication, and quality assurance. Your ability to multitask, prioritise, and manage both structured and unstructured tasks will contribute directly to the efficiency of clinical and non-clinical operations.
Administrative Support & Coordination
- Deliver reliable and detailed admin support across multidisciplinary service areas.
- Schedule, manage, and coordinate meetings, both in-person and virtually, ensuring agendas and materials are prepared in advance.
- Prepare and distribute formal meeting minutes with a high level of accuracy.
- Manage executive diaries and calendars, resolving conflicts proactively.
- Conduct regular administrative audits and compliance checks to maintain quality assurance.
Communication & Client Interaction
- Act as the first point of contact for both internal teams and external organisations.
- Receive and triage sensitive telephone calls, ensuring correct routing and follow-up.
- Maintain a welcoming front-office presence for guests and stakeholders.
- Handle all postal services, ensuring timely distribution and dispatch.
- Draft professional correspondence, emails, and documents to support team operations.
Office Management & Systems Maintenance
- Develop, organise, and maintain comprehensive filing systems — electronic and paper.
- Ensure compliance with the latest GDPR and NHS data protection standards.
- Operate IT platforms such as MS Office, SharePoint, and NHS-specific telephony tools.
- Play an active role in rolling out new digital tools and system upgrades.
Business and Project Support Activities
- Collaborate on internal projects and workflow optimisation initiatives.
- Collect, process, and present operational data for analysis and reporting.
- Offer backup support during staff absences, holidays, and peak workloads.
- Respond flexibly to shifting priorities and unexpected administrative needs.
Financial and Procurement Management
The role includes several finance-related responsibilities requiring a high level of accuracy and integrity.
- Administer petty cash requests and credit card purchases following NHS Trust guidelines.
- Facilitate procurement of office equipment, medical supplies, and service contracts.
- Monitor departmental budgets, flag inconsistencies, and provide support in monthly reviews.
- Process supplier invoices, timesheets, and financial documents in NHS finance systems.
- Maintain appropriate stock levels and track inventory replenishments.
HR and Personnel Administration
As part of the HR support function, you will play a critical role in onboarding and staff management.
- Maintain accurate records of staff annual leave, sickness, study days, and special leave.
- Coordinate training schedules, including mandatory and CPD sessions.
- Support onboarding, including preparation of welcome packs and IT setups.
- Update personnel databases with training expenses, high-cost items, and approvals.
- Assist with employee engagement initiatives, feedback surveys, and internal communications.
Research, Audit, and Quality Assurance Support
- Provide full administrative assistance to clinical researchers and external auditors.
- Coordinate the collection of audit data and compliance surveys.
- Maintain service logs and schedules for essential equipment checks.
- Support quality assurance initiatives aimed at improving patient outcomes.
- Ensure protocols and procedural documents are updated and accessible.
Required Skills, Experience, and Knowledge
Essential Experience
- Demonstrated success in a professional administrative role, preferably in healthcare or public service.
- Experience in handling confidential records and sensitive communication.
- Skilled in formal minute taking, transcription, and document archiving.
- Proficient use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Comfortable engaging professionally with internal teams and external service users.
Desirable Experience
- Prior experience within the NHS or similar public sector health organisation.
- Working knowledge of NHS finance and HR systems.
- Welsh language proficiency (Level 1-5) highly regarded but not required.
Educational Requirements
- Possession of a Level 3 vocational qualification in administration (or equivalent practical experience).
- Additional coursework or certificates in project management, data handling, or HR administration would be advantageous.
Key Competencies and Personal Qualities
- Excellent communication skills, both written and verbal.
- Logical problem-solving with the ability to work independently.
- Confident in prioritising work and meeting tight deadlines.
- Demonstrated team collaboration with proactive participation.
- High attention to detail and strict respect for confidentiality.
- Enthusiastic attitude towards continuous improvement and lifelong learning.
Why Choose Tees, Esk and Wear Valleys NHS Foundation Trust?
We are among the UK’s most respected and largest NHS Foundation Trusts, offering more than just employment — we provide a career journey. Our commitment to inclusion, mental well-being, professional development, and innovative care means you’ll be joining an organisation that truly supports its people.
We actively promote our values:
- Caring for Each Other
- Working Together
- Always Improving
Our organisation is ideal for those starting in admin careers, transitioning from other sectors, or advancing within NHS systems. From structured apprenticeships to robust training programs, we ensure every individual receives the support and tools needed to succeed.
What We Offer
- Visa Sponsorship (COS) for eligible international applicants.
- Flexible working patterns, perfect for achieving work-life balance.
- Robust career development, with CPD courses, in-service training, and mentoring.
- Inclusive hiring — we welcome applicants from all genders, backgrounds, and abilities.
- A collaborative environment with clear communication and shared goals.
- Strategic location — live and work in beautiful Swansea, close to both urban attractions and natural beauty.
Legal & Compliance Information
This post is subject to the following statutory regulations:
- Rehabilitation of Offenders Act (Exceptions Order) 1975
- Enhanced Disclosure and Barring Service (DBS) Check
- For applicants requiring a Skilled Worker visa, criminal records certificates must be provided for each country of residence over the past 10 years.
Refer to the UK Visas and Immigration website for more detailed compliance information.
Application Tips for Success
Looking to stand out? Here’s how:
- Customise your CV to emphasise relevant administrative and organisational skills.
- Show your digital literacy, including comfort with Microsoft Office and internal systems.
- Highlight adaptability and your approach to shifting priorities and deadlines.
- Give examples of confidentiality, diary management, and collaborative teamwork.
- Study NHS core values and prepare to demonstrate alignment during the interview.
How to Apply
To learn more or submit your application, click here or visit the NHS Jobs portal and search using the Reference Number: 130-AC056-0425-A.
Application Deadline: 27 May 2025
Take your next professional step in healthcare administration. Join a team that values your contribution, supports your development, and offers a meaningful, rewarding role within the NHS.
Final Thoughts
If you are a highly motivated, detail-oriented individual who takes pride in efficient administration and supportive teamwork, this role is designed for you. With opportunities for international applicants, flexible hours, and structured development pathways, the Administrator Officer role at Tees, Esk and Wear Valleys NHS Foundation Trust is more than a job — it’s a career stepping stone into the heart of the NHS.
Apply today and help shape the future of UK healthcare with your administrative expertise.